Chatrace - Messenger Bot not responding after the user click any button – Incident details

All systems operational

Messenger Bot not responding after the user click any button

Resolved
Major outage
Started over 4 years agoLasted about 10 hours

Affected

Messenger

Major outage from 5:00 AM to 3:23 PM

Facebook Auto Comment

Major outage from 5:00 AM to 3:23 PM

Updates
  • Resolved
    Resolved

    The issue was fixed.

  • Investigating
    Investigating

    There is a problem on Facebook side right now are affecting Messenger bots. Bot are not responding are responding very slow after the user clicked any button inside a Messenger bot.

    https://developers.facebook.com/support/bugs/523185905463696/?join_id=f32fa64f72be56