Chatrace - Notice history

All systems operational

Messenger - Operational

85.04% uptime
Jun 2021 · 70.96%Jul · 84.61%Aug · 98.60%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

SMS - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

WhatsApp - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Instagram - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Telegram - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Webchat - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Chatrace API - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Web Commerce - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Admin Dashboard - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Facebook Auto Comment - Operational

99.52% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 98.60%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Instagram Auto Comment - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

WhatsApp - 360Dialog - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2021
Jul 2021
Aug 2021

Notice history

View current status

Aug 2021

Messenger Bot not responding after the user click any button
ResolvedMajor outage10 hours 23 minutes

Jul 2021

Quick Replies is not working
ResolvedMajor outage114 hours 28 minutes
  • ResolvedUTC

    Facebook solved the issue!

  • InvestigatingUTC

    There is a major outage with Messenger, quick replies is not working and also sometimes the bot is not responding to text messages on Messenger due to long delay.

Set User Persistent Menu and Enable Message Composer problem
Resolved1352 hours 47 minutes
  • ResolvedUTC

    Facebook resolved the issue!

  • InvestigatingUTC

    The "Enable Message Composer" action is not working due to a confirmed bug on Facebook side.

    Also if you use the action "Set User Persistent Menu", the user will not see the "bot persistent menu" again when you change the user persistent menu back.

    Also if you set a User Persistent Menu, the user will not see the bot menu again due to the below Facebook bug

    https://developers.facebook.com/support/bugs/566082604760902

Jun 2021

Can't set Persistent Menu on a Messenger Bot
ResolvedPartial outage326 hours 13 minutes
  • ResolvedUTC

    Facebook still didn't solve the bug, but we found a solution that solve the issue. Now you can set and update the persistent menu again.

  • InvestigatingUTC

    Facebook is working to fix this issue.

    https://developers.facebook.com/support/bugs/233681718264382/

Previous

Jun 2021 to Aug 2021

Next